FAQ – Repos Vehicles

Frequently Asked Questions

What is NATIONAL REPOSSESSION SERVICES PTY LTD?

NATIONAL REPOSSESSION SERVICES PTY LTD (ABN 42 610 785 389) is an Australian-operated online platform dedicated to providing high-quality pre-owned vehicles, commercial units, and machinery. Our goal is to deliver a straightforward, transparent, and accessible buying experience for customers throughout Australia.

Why should I buy a vehicle or machinery from NATIONAL REPOSSESSION SERVICES PTY LTD?

We’re committed to reshaping how Australians purchase pre-owned vehicles and machinery. Here’s why choosing us is a smart decision:

Fully Online Process: Search, purchase, and complete secure payments entirely from home.
Broad Selection: Gain access to a diverse range of verified vehicles and machinery sourced from trusted partners.
Insurance Assistance: We help ensure your insurance coverage is active before your delivery is arranged.
Streamlined Paperwork: All registration, compliance steps, and documentation are managed for you.
Nationwide Delivery: Enjoy free delivery for the first 500 km, with a low rate of $0.50 per km beyond that.
Confidence Guarantee: Every vehicle comes with a 12-month warranty and a 15-day return period for added assurance.

Here is the **rebranded version**, with **only the company name changed**: **How can I contact NATIONAL REPOSSESSION SERVICES PTY LTD?** If you want it expanded with contact details for an FAQ answer, tell me and I’ll drop in: * Phone: +61 401 223 987 * Address: 64 Green Valley Rd, Green Valley NSW 2168, Australia

Our official communication channel is through sales@reposvehicles.com

Where are you located?

Our operations are fully online. Inventory is stored in secure logistics facilities across Australia.
We don’t offer physical previews — vehicles and machinery are delivered directly to buyers after purchase.

Quality Standards

How do you choose your vehicles and machinery?

NATIONAL REPOSSESSION SERVICES PTY LTD applies a thorough, multi-stage inspection process to every unit. Only vehicles that meet our standards for safety, performance, and overall reliability are approved for listing.

Where do you source your stock?

Our inventory is sourced from reputable suppliers, including private owners, rental providers, government departments, and corporate fleets throughout Australia.

Do you sell vehicles involved in accidents?

No. We do not offer any vehicle or machinery that displays significant structural damage or fails key operational tests during assessment.

Are all listings certified?

Yes. Each unit undergoes a full certification process, including checks of the undercarriage, suspension, electronics, and chassis systems. Certified units come properly documented and ready for registration.

What are the benefits of buying a certified unit?

Complies with or exceeds Australian quality and safety standards
Includes a complimentary 12-month or 10,000 km warranty
Offers a 15-day return period with a full refund guarantee
Comes with verified ownership and registration documentation
Provides professional assistance from purchase through delivery
Ensures secure payments and fully verified ownership transfer

Orders & Reservations

How can I place an order?

Once you find a vehicle or machinery that fits your needs, contact us to confirm availability. After verification and payment, we’ll start preparing your purchase for delivery.

Can I view the unit before ordering?

Each listing includes detailed information and photos. Physical inspections are not available.

Can I test drive it?

Yes. You can test the vehicle for up to 200 km during the 15-day trial period. If you’re not fully satisfied, simply return it for a refund.

Can I cancel my order?

Yes. You can request a cancellation form at any time. If payment has already been made, you’ll receive a full refund upon confirmation.

Payment

How can I pay?

We accept secure bank transfers. Once your payment is confirmed, you’ll receive an official confirmation email and delivery scheduling details.

What’s included in the price?

12-month warranty
15-day free return policy
Full customer support throughout your purchase

Is the price negotiable?

No. Our pricing is fixed and transparent to ensure fairness and consistency for all customers.

Delivery & Registration

We offer reliable, Australia-wide delivery for all vehicles and machinery. The first 500 km are completely free, and for longer distances, a small rate of $0.50 per kilometer applies. Once delivery is scheduled, our associate will verify your ID, collect your signature, and hand over your keys and documents, ensuring a smooth handover experience.

All paperwork and registration are handled by our team before delivery, so your purchase is ready to drive upon arrival. If your local registration authority requires your presence, we’ll notify you in advance to coordinate the process.

Standard government registration and service fees apply when transferring ownership into your name. These charges vary depending on your state or territory.

At the time of delivery, you’ll receive: